AI Policies & Procedures for Small Business

Build the AI policy your team will actually follow.

Small businesses are being asked to adopt AI without a playbook. American Express now requires every employee to complete AI training, and the rest of the market is moving the same direction. After a single bad incident — leaked customer data, a hallucinated client memo, a deepfake invoice — most owners end up writing a policy in a panic.

This course gets you ahead of it. Taught by Suzie and Steve, it walks SMB owners and operators through a working AI governance framework: acceptable-use rules, vendor review, data handling, prompt hygiene, audit logging, and employee training. By the end you'll have an adopt-ready written AI Policy & Procedures document, an internal training deck, and a vendor-review checklist tailored to your business — not a 40-page enterprise template you'll never use.

You will leave with:

• A written AI Policy & Procedures document
• A vendor review checklist (SOC 2, DPAs, model-training opt-outs)
• An employee AI training deck
• An incident response template

Audience: SMB owners, ops managers, HR leads, and compliance leads at organizations under 500 employees.

Instructors: Suzie & Steve.